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Akureyri: +354.77.58.209

Höfn: +354.7.820.808

General info: +354.7.820.808

1. General

1.1 The Site www.icelandguesthouses.com (from now on: "the Site") is a website exclusively owned by the Goð Framkvæmd (from now on: "the Company"). The Site provides, among other things, information about the guesthouses of the Company.

1.2 Reserving the vacation mentioned above packages (from now on: "the Services") via the Site will be carried out to the Cover reservation system (app.thebookingfactory.com).

2. Site Usage Terms

2.1 Anyone who enters the Site and anyone who purchases and/or is interested in purchasing services through the Site (from now on: "the User") declares and undertakes that he is aware of these Terms of Use, has read them, understood the contents therein and agrees with the provisions of same, and that he and/or anyone acting on his behalf shall not have any contention and/or claim and/or demand, be it directly and/or indirectly, against the Company and/or the Site and/or its operators and/or any of its owners and/or managers and/or any of its employees and/or anyone acting on their behalf.

2.2 The User may make use of this Site solely to obtain information. To remove all manner of doubt, it is at this moment clarified that any use of the Site in a way unspecified in these Terms of Use is forbidden and that the Company reserves all its rights in respect thereof. It should be clarified that illicit use of this Site and/or the information appearing therein constitutes an infringement upon copyrights or other laws in respect thereof.

2.3 The User may make a reservation for his stay by using a third party Cover reservation system (app.thebookingfactory.com).

2.4 Any person in possession of a valid credit card issued by Visa C.A.L., Visa Alpha, American Express, EuroCard, or MasterCard is entitled to purchase services on the Cover reservation system (app.thebookingfactory.com).

2.5 The Company will not be held responsible for the content or the information presented and advertised on the Site in the name of the Company and anything regarding information from any third parties. The User will not have any contention and/or claim and/or demand against the Company concerning that.

2.6 All images presented on the Site are for illustrative purposes only. Since the pictures are displayed on the computer screen of the User and/or printed by the User from the computer screen, there may be differences and changes between the graphic image of the product and the real image thereof.

2. 7 On the Site, connections (from now on: "Links") to other sites (from now on: "Linked Sites") may be found. These links are intended for the convenience of the User only or to make a reservation. The Company is not responsible for the Links and/or the Linked Sites and/or information appearing on them, their validity, correctness, or legality. All use of Links and/or Linked Sites is under the sole responsibility of the User. To be linked to and/or present the Site www.icelandguesthouses.com on other websites, one must obtain written consent from the Company.

2.8 From time to time, the Company may, as it sees fit and without prior notice, make changes to these Terms of Use and Conditions, the Site structure, content, appearance, including the extent and availability of the Services offered within it, and any other aspect relating to the Site and its operation.

The validity of the changes mentioned above will begin from the day of their presentation on the Site unless otherwise stated.

2.9 The Company and/or the Site operators and/or its owners and/or its managers and/or its employees and/or their representatives will not be held responsible for the server upon which the Site operates, or for its being clean of viruses and/or free of components that may damage the personal computer of the User while surfing on the Site and/or purchasing services via the Site and/or any other use of the Site, and the User will not have any contention and/or claim and/or demand against the Company and/or the Site operators and/or its owners and/or its managers and/or its employees and/or their representatives regarding the damage above.

2.10 The Company is not responsible for damage of any kind whatsoever caused by failure and/or delay of any kind whatsoever, that results from use of the Site and/or attempts to use the Site, including use for booking services and/or obtaining information, and the User will not have any contention and/or claim and/or demand against the Company regarding those described above.

2.11 The Company is not responsible for any illegal activity performed, to whatever extent, by any user of the Site and/or any other party over which the Company has no control.

2.12 The Company reserves the right to prevent or discontinue access of any user to any part of the Site and the User will not have any contention and/or claim and/or demand against the Company in respect thereof.

2.13 Any dispute and/or disagreement regarding these conditions and/or the Site, if and when it arises, will be clarified in the jurisdiction of the courts of Reykjavik, which means that you may make a claim to defend your consumer protection rights in regards to these Conditions of Use in Iceland, or in the E.U. country in which you reside.

3. Details of Service Purchaser

3.1 A user who is interested in purchasing services via the Cover reservation system (app.thebookingfactory.com) will be required to provide details as requested on the Site (from now on: "Purchase Details").

3.2 The Company is not responsible, whether directly or indirectly, for any case wherein Purchase Details are not accepted by the system and/or any technical and/or other faults that prevent the User from purchasing the Services via the Cover reservation system (app.thebookingfactory.com).

3.3 The Site owners and/or its operators and/or any of its owners and/or its managers and/or its employees and/or its representatives will not be held responsible for mistakes made by the User in entering Purchase Details, including, but not limited to, errors in choosing vacation packages, dates, number of beds, meals and any other service ordered by the User via the Site. The User at this moment declares that he will not have any contention and/or claim and/or demand in respect thereof.

3.4 It is at this moment stated that entering false Purchase Details is a criminal offence. The Company retains the right to adopt any means at its disposal as determined by law against those coming incorrect details, including torts actions for damage liable to be caused to the Site, its operators and/or anyone acting on their behalf.

4. Reservation Procedures

4.1 A customer who is interested in reserving a vacation via the Site does so using the "Cover reservation system (app.thebookingfactory.com)".

  1. Telephone numbers for clarifications: +354.65.93.057;
  2. Email support: This email address is being protected from spambots. You need JavaScript enabled to view it.

4.2 The Site is intended for reservations by private customers in an individual framework.

4.3 The Company reserves the right to withhold confirmation of a reservation request for any reason, at its sole discretion, without any obligation to explain the purpose, and the User will not have any contention and/or claim and/or demand, be it directly and/or indirectly, against the Company.

5. Procedures for Cancellations and Changes to Reservations

5.1 A customer who has placed an order using the "Cover reservation system (app.thebookingfactory.com)", changes to a reservation or cancellation cannot be performed directly on the website. A customer who has made an order and wishes to make a change (s) will do so by email or phone directly. Support Email: This email address is being protected from spambots. You need JavaScript enabled to view it., telephone for inquiries: +354.65.93.057.

5.2 Reservation Changes and Reservation Cancellation Policy In this document, the following terms should be interpreted as follows:

"High Season" - the summer months (July - August) and additional periods of high demand. When making a reservation for a date that falls during high season, there will be an indication that this is high season.

"Regular Season" – dates that are not included in either High Season

"Special Offers" – special offers which Company create for marketing purposes.

"Cancellation notice/ request" - a notice that the customer has sent in each of the following ways, which includes the name of the customer's name and confirmation number.

If the cancellation notice/request was delivered orally, an additional identifying detail agreed upon at the time the order was made, most be provided:

  1. Orally - by calling the Iceland Guesthouses at +354.65.93.057;
  2. By mail - to the address: Goð Framkvæmd, Goðatúni 20, 210 Garðabær, Iceland;
  3. By email - to the email address This email address is being protected from spambots. You need JavaScript enabled to view it..

Iceland Guesthouses (Akureyri, Höfn and Eyja Mörk)

Regular Season

  1. Reservations during the regular season for one and up to four rooms and up to 3 nights, no cancellation fee will be charged for reservations cancelled up to 2 days before arrival date. Reservations cancelled less than two days before arrival date or in the event of a no show, will be charged a cancellation fee in the amount of the first night.
  2. Reservations during the regular season for one and up to four rooms and four nights and more, no cancellation fee will be charged for reservations cancelled up to 7 days before arrival date. Reservations cancelled less than seven days before arrival date or in the event of a no show, will be charged 50% of the entire reservation.
  3. Reservations during the regular season of five or more rooms, no cancellation fee will be charged for reservations cancelled up to 30 days before the arrival date. For reservations cancelled less than 30 days before arrival date or in the event of a no show, the provisions of the Icelandic Consumer Protection Law Act No. 30/2002.
  4. Notwithstanding the provision of sections 1, 2, and 3 (above), bookings during the regular season of one or more rooms reserved as "Special Offers" no refund will be provided.

High Season

  1. Reservations during the high season for one and up to four rooms no cancellation fee will be charged for reservations cancelled up to 7 days before arrival date. Reservations cancelled within seven days before arrival date or in the event of a no show will be charged a full cancellation fee for the amount of the entire stay.
  2. For reservations during the Icelandic Holidays and high season of five or more rooms, no cancellation fee will be charged cancelled up to 30 days before the arrival date. For reservations cancelled less than 30 days before arrival date or in the event of a no show, the provisions of the Icelandic Consumer Protection Law, Act No. 30/2002.
  3. Notwithstanding the provision of sections 5 and 6 (above), bookings during the high season of one or more rooms reserved as "Special Offers" no refund will be provided.

5.3 Modification Policy- Guests wishing to change the dates of a standing reservation will be subject to the same terms listed above (5.2) for cancelling reservations. Guests wanting to change any other aspect of their booking, but not the dates, must contact the Guesthouse or the call centre to make said changes.

6. Ownership and Copyrights

6.1 Copyright for the Site and every module connected to the Site is the sole property of the Company.

6.2 It is forbidden to copy, distribute, advertise, sell, duplicate, broadcast, photocopy, or change the information that appears on the Site or part of it without the written consent of the Company. This applies whether the information or part of it is owned by the Company or owned by a third party, excluding cases of downloading for personal, non-commercial use.

6.3 The trademarks and icons, including the logo, presented on the Site (from now on: "the Trademarks") are registered by law as the copyright of the Company. It is forbidden to use the Trademarks for any purpose without the written consent of the Company.

6.4 The Company holds all copyrights for the Site and reserves the right to close the Site or make changes therein at any time, at its sole discretion.

7. Miscellaneous

7.1 The number of vacancies in the Company's guesthouses is limited, and reservations are subject to availability.

7.2 The Company reserves the right to cancel or change reservation terms, as well as all the prices advertised on the Cover reservation system (app.thebookingfactory.com), at any time. The User will not have any contention and/or claim and/or demand in regards thereof, even if the Company requires that he pay a price supplement after making the reservation.

7.3 The prices advertised on the Cover reservation system (app.thebookingfactory.com) are in Icelandic króna (isk) and include V.A.T.

7.4 At any place on the Cover reservation system (app.thebookingfactory.com) where prices are presented in Euros (€), the payment will be calculated according to the representative Icelandic króna (isk) exchange rate determined by the Central Bank of Iceland on the day of payment, the day of reservation via the Cover reservation system (app.thebookingfactory.com), or the first day of the stay at the Guesthouse, whichever is higher.

7.5 No offer is valid in conjunction with any other offer.

7.6 The stay at the Guesthouse will commence from the first day at the hour specified in the reservation under check-in and concludes at the date and hour specified in the booking and is subject to change

7.7 Guests below the age of 18 will be accommodated if accompanied by an adult over the age of 21. The booking of rooms and accommodation in the chain's guesthouses may be carried out by adults over the age of 18 only.

7.8 Regarding anything connected with the stay at the Guesthouse – an infant is any person up to the age of 2, and a child is any person between the ages of 2 and 12.

7.9 The User must ensure that all the data and details he enters for reservation purposes are accurate. The Company will not be held responsible for any error of any kind whatsoever made by the purchaser, including mistakes in choosing the Guesthouse, dates, number of beds, or any other service ordered by the purchaser via the Site.

7.10 To link to or present the Site www.icelandguesthouses.com on other websites so that the Site becomes a "linked site," one must obtain written consent from the Company.

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